Develops and analyzes functional and cross functional requirements and designs documentation. Provides subject matter expertise and support to clients. Monitors products and services throughout the life cycle. Serves as a liaison between clients and the project team, captures supplementary specifications not included in client requirements, and logs and tracks requirement

Responsible for design, development, implementation, and support of business intelligence reports. Gathers requirements, performs analyses, and implements business intelligence solutions. Analyzes management information requirements to develop programs or administrative reporting systems, data gathering and analytical techniques. Collaborates with senior reports developer

Processes credentialing and re credentialing applications for the client. Reviews applications and prepares verification letters. Contacts various departments, licensing agencies, and insurance carriers to complete credentialing and re credentialing applications. Provides support to the client in the collection and query of credentials of members of the client. Conducts P

Responsible for routine/basic inbound call, outbound call, email, and web chat services, as well as back office services. Performs services focused on customer satisfaction and adherence to established Service Level Agreements (SLAs). Completes daily routine tasks and responsibilities to support the Customer Service department or programs. Shift 9 30 AM 6 00 PM EST. Tempo

Responsible for routine/basic inbound call, outbound call, email, and web chat services, as well as back office services. Performs services focused on customer satisfaction and adherence to established Service Level Agreements (SLAs). Completes daily routine tasks and responsibilities to support the Customer Service department or programs. Shift 11 30 AM 8 00 PM EST. Temp

Responsible for email, web chat services, as well as back office services. Completes daily routine tasks and responsibilities to support the Customer Service department or programs. Shift 8 00 AM 4 30 PM EST. Temporary role with potential end date of 6/30/2024. Job Responsibilities Supports customer to submit and process transactions Assists customer with identifying and

Serve as a part of the incident management team in a 24X7 Microsoft Azure environment. Candidate will diagnose, mitigate and/or escalate system issues to maintain a high level of system/platform availability. Candidate will serve as a part of the Live Site work stream and will require an understanding of core Windows Azure components and tools to diagnose issues. Duties a

Responsible for hiring efforts for Management, Administrative, and Professional positions for Federal Agencies. Performs complex Position Classifications for General Schedule (GS) and Wage Grade (WG) positions to ensure that a well regulated classification program is maintained. Prepares position evaluation reports and communicates actions that must take place as a result

Serve as a part of the incident management team in a 24X7 Microsoft Azure environment. Candidate will diagnose, mitigate and/or escalate system issues to maintain a high level of system/platform availability. Candidate will serve as a part of the Live Site work stream and will require an understanding of core Windows Azure components and tools to diagnose issues. Duties a

Responsible for routine/basic inbound call, outbound call, email, and web chat services, as well as back office services. Completes daily routine tasks and responsibilities to support the Customer Service department or programs. Shift 11 30 AM 8 00 PM EST Job Responsibilities Supports customer to submit and process transactions Assists customer with identifying and resolv

Serve as a part of the incident management team in a 24X7 Microsoft Azure environment. Candidate will diagnose, mitigate and/or escalate system issues to maintain a high level of system/platform availability. Candidate will serve as a part of the Live Site work stream and will require an understanding of core Windows Azure components and tools to diagnose issues. Duties a

Responsible for supporting the program/project/client to deliver Technology Infrastructure Services to meet customer business needs and expectations. Receives and responds to customer problems, issues, requests. As the entry point for customer, documents, notifies proper department/desk, escalates as necessary, and tracks and follows up on all incidents. Combines acquired

Serve as a part of the incident management team in a 24X7 Microsoft Azure environment. Candidate will diagnose, mitigate and/or escalate system issues to maintain a high level of system/platform availability. Candidate will serve as a part of the Live Site work stream and will require an understanding of core Windows Azure components and tools to diagnose issues. Duties a

Provides high level database support by verifying databases associated with network tools and solutions function as required. Responsible for developing, evaluating, designing, and configuring relational database architectures and systems. Responsible for managing the operations and maintenance of databases and ensuring their reliable and efficient performance. Oversees e

Responsible for supporting the program/project/client to deliver Technology Infrastructure Services to meet customer business needs and expectations. Receives and responds to routine/basic customer problems, issues, requests. As the entry point for customers, documents, notifies proper department/desk, escalates as necessary, and tracks and follows up on all incidents. Co